Privacy Policy

You can browse this website without creating an account or giving us your name. If you use the Akshar Assistant, we process the messages you submit and the recent conversation needed to provide a reply. Please do not enter sensitive personal, financial, medical, or identification information in the chat.

Our hosting provider may automatically process technical information such as your IP address, browser type, device information, requested pages, timestamps, and diagnostic logs to deliver and secure the website. The chat service also temporarily uses an IP address to limit excessive requests.

We use information only to operate and secure the website, answer your product or store questions, prevent misuse, troubleshoot problems, and respond when you contact us by phone, email, or WhatsApp.

Chat messages are sent through our server to OpenAI to generate a response. Our request is configured not to store response application state, and we do not create a customer chat account or save chat history in this website. OpenAI may process and retain limited data for abuse monitoring according to its API data policies. Chat responses are automated and should not be treated as confirmation of price, stock, or availability.

We use Netlify to host the website, OpenAI to provide the assistant, and an embedded Google Map to show our location. These providers may process data under their own privacy policies. Loading or interacting with the map may allow Google to receive device, browser, and usage information.

Links that open Google Maps, WhatsApp, telephone, or email services take you to services controlled by their respective providers. Their privacy practices apply once you use those services.

We use necessary browser storage to remember your privacy choice. We do not currently use our own advertising or analytics cookies. Google Maps is not loaded until you allow external media; once loaded, Google may use cookies or similar technologies under its own policy and your browser settings. You can change or withdraw your choice at any time through “Cookie settings” in the footer.

We retain information only as reasonably necessary for the purposes described above, legal obligations, and security. No internet service can guarantee absolute security, but we use reasonable measures and reputable service providers to protect information handled through the website.

You may browse without using the chat or embedded map and may block third-party cookies through your browser. To ask about personal information you have directly provided to us, or request correction or deletion where applicable, contact us using the details below.